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FAQ
Frequently Asked Questions (FAQ)
What is FossilsAndMore?
FossilsAndMore is an online store specializing in the sale of fossils, minerals, and meteorites. We aim to offer high-quality products for all sorts of collectors, educational purposes, and decorative purposes.
Where do your products come from?
Our products are carefully selected from reliable sources around the world. We collaborate with experienced suppliers and collectors to ensure authentic and high-quality items.
Are all fossils legally obtained?
Yes, we acquire all our fossils in a legal and ethical manner. We adhere to all international laws and regulations regarding the trade of fossils and minerals.
Can items be combined for shipping?
Yes, we offer the option to combine multiple items for shipping to save on shipping costs. This will be calculated automatically during checkout for most destinations.
What is the delivery time if I order today?
The delivery time may vary depending on your location and the chosen shipping method. Generally, we aim to ship orders within 2 business days after your order.
Average transit times:
| Destination | # days** | |
| USA | 5 - 7 | |
| Europe | 3 - 5 | |
| Non EU Europe | 5 - 7 | |
| Domestic | 1 - 2 | |
| Other* | 15 - 25 |
* Please note a few countries are currently not available for shipping
** Average number of business days in transit
Is there a physical store available?
Currently, we operate only as an online store. We do not have a physical retail location, but we offer an extensive selection of products through our website and during some trade fairs.
Do the fossils come with a COA (Certificate of Authenticity)?
No, the fossils will come with a small information card, displaying both age and location. Since there is no independent organisation determining the authenticity (like for instance with meteorites) we decided not to offer a COA
Unsure about authenticity? Learn how to tell if a fossil is real. Yes, all our fossils are authentic, we use the following quick guide on how to tell a fossil is real.
Do you buy older collections as well?
Yes, we regularly buy old collections, however we normally do not buy individual pieces from individuals.
I have a fossil and I would like to know what it is, can you help?
Absolutely! Feel free to contact us with a description or photo of the fossil, and we will do our best to help identify what it is. Also check out Fossilforum if you would like help with determination of your fossil.
How can I pay?
We accept various payment methods, including credit cards, PayPal, and bank transfers. All payments are securely processed through our secure payment gateway.
Is shipping insured?
Yes, all our shipments are insured against loss or damage during transit. In the rare event that something goes wrong, we will do our utmost to resolve the issue, but please be aware you are covered.
Can I return my orders?
Yes, we offer a return policy where you can return items for a refund or exchange within 30 days of receiving your order. Please ensure the items are in their original condition.
Can I cancel my orders?
You can cancel your order before it is shipped. Please contact us as soon as possible if you wish to cancel your order.
Hopefully, this addresses most of the questions visitors may have about Fossils & More! If there are any other questions, please don't hesitate to contact us if you have another question for us.
Image was exactly what I got, packaged in a way it wouldn't break while being in the post. Seller also got in contact with me after he realised the shipment didn't 'finish' completely. Told him everything's okay and that I'm happy. :)
This is my second purchase from this shop and it was as great as the first one!
You get what you see, wrapped with care and fast shipping, everything is amazing!
Thank you 😊
packaged with a lot of care and exactly as pictured, i love it! wonderful experience, i would recommend and buy again!
packaged with a lot of care and exactly as pictured, i love it! wonderful experience, i would recommend and buy again!
packaged with a lot of care and exactly as pictured, i love it! wonderful experience, i would recommend and buy again!
Very happy with the beautiful fossil and the fast delivery! Item looked exactly like the examples
Très belle plaque fossile avec deux crevettes. Petit cadeau en prime du vendeur. Merci
Adorei este pingente de Burmite com um fóssil de um pequeno inseto. Efetuei os testes de água saturada em sal e de opacidade sob observação de luz UV 365nm e 395nm. Todos os rastreios passaram com distinção, o que prova veementemente a veracidade desta amostra com 99 milhões de anos. Vinha bem embalado e chegou em tempo record. Gostava de anexar umas fotografias mas como é a primeira compra nesta plataforma não sei se é possível. Quero agradecer do fundo do coração toda a atenção que me foi prestada. Recomendo vivamente a FossilsAndMoreStore e voltarei a comprar aqui quando surgir a oportunidade. Bem haja. Cumprimentos. Miguel.
Es tan hermoso que me deja sin palabras. Es incluso más bonito que en las fotos. Bien embalado y llegó perfectamente. Gracias al vendedor por tener artículos tan increíbles.
El brillo es impresionante, mejor incluso que en las fotos. Muy bien embalado y llegó muy rápido. Recomiendo 100%
Siempre quise tener fósiles de este tipo y esta tienda tiene artículos increíbles. Muy buena calidad, bien embalado y fiel a la descripción.
Es muy hermoso, más incluso que en la foto. Muy bien embalado y con envío rápido. Recomiendo 100%
Muy hermoso. Siempre quise tener uno igual. Muchas gracias al vendedor por tener artículos tan impresionantes.
Super bonito! Tal cual la foto y muy bien embalado. Esta tienda tiene fósiles impresionantes
parfait! ça rend super bien et nous l'avons reçu si rapidement! je recommande!!
Very well packed!! Super fast shipping. Thanks so much for the lovely extra gift!! Top notch seller!!!
Fossile incroyable. Plus impressionnant que sur les photos. Merci au vendeur pour son suivi et ses attentions.
Absolument parfait, comme précédemment. Suivi impeccable. Le fossile correspond exactement aux photos. Cadeau en plus. Un grand merci!
J'adore cette boutique. On reçoit exactement ce que l'on voit. Fossiles de grande qualité et emballage et suivi parfait. Merci pour le cadeau très bien choisi !
Vendeur attentif et passionné, ça se voit dans la qualité des fossiles choisis. Excellente qualité, produit magnifique. Merci pour tout.
Magnifique spécimen, exactement celui de la photo. Bien emballé, reçu avec une carte expliquant son origine et son âge. Et reçu en plus un petit cadeau. Très attentionné! Merci :)
Absolument parfait, on reçoit ce que l'on voit. Envoi rapide suivi et bien protégé. Merci pour le joli cadeau
1ere commande dans cette boutique et je suis ravie. Fossile magnifique, correspond exactement aux photos, envoi très rapide et cadeau en plus.
merci beaucoup
Absolument parfait, on reçoit exactement ce que l'on voit sur les photos. Vendeur aux petits soins. Je recommande.
Alles bestens, das Fossil kam mit einer kleinen PlexiglasPlatte und etwas Museumsknete um es richtig zu präsentieren. Ich bestelle definitiv nochmal!
Perfekt! Zahn kommt in kleiner Kuppel und ist somit Staubgeschützt. Versand war schnell und alles war gut verpackt! Dazu gab's eine Karte mit dem Fundort.
Alles bestens, super schneller Versand, mein bernstein kam in einer kleinen Box mit eingebauter Lupe...zum glück meine Fliege ist nämlich winzig!